Privacy Policy
Effective date: October 27, 2026.
Hunter Pottery Studio, LLC ("the studio," "we," "us") explains here how we handle information through hunterpotterystudio.com and our related class, membership, gift certificate and studio services.
Information you provide
- Contact information, such as your name, email address, phone number and messages when you contact us or make an inquiry.
- Booking and studio records, such as selected classes or programs, dates, attendance or participant details you provide, accepted policies, purchase history and related communications.
- Gift certificate information, such as purchaser and recipient names, email addresses, gift messages and certificate activity.
- Payment-related information, such as billing/contact details, transaction references, amounts and payment status. Payment credentials entered in the Helcim payment window are processed by Helcim.
- Email-list information, including your email address and the records of your subscription, confirmation and unsubscribe choices.
- Account information if you choose to create a website account. An account is not required to join the email list.
Registration details may be saved when you submit a registration form, before payment is completed. An incomplete checkout does not by itself subscribe you to marketing emails.
Information collected by the website
Our website is hosted on Wix. Wix and the services used to operate the site may collect technical information such as IP address, browser/device information, session identifiers, page interactions and error or performance logs. Cookies and similar storage support security, sign-in, forms, checkout and site operation.
Wix's built-in Analytics provides visitor and traffic statistics, including site sessions, unique visitors, pages visited, traffic sources and approximate location. Wix click tracking and session recordings are not enabled. We have not connected a separate analytics service, advertising pixel or tag manager, or installed custom tracking snippets. Wix and payment providers may also collect technical or usage information to operate and protect their services.
How we use information
We use information to answer questions, arrange and provide classes and programs, manage memberships and gift certificates, process and reconcile transactions, maintain studio records, send service-related confirmations or reminders, support customers, understand website traffic, prevent misuse and meet legal obligations.
If you join our email list and confirm your email, we use it to inform you about the studio's available classes and programs. We do not add customers to the marketing list merely because they make a booking or contact us.
Email choices
Our signup form asks for explicit marketing consent and uses double opt-in: your subscription remains pending until you confirm through the verification email. You may unsubscribe using the link in a marketing email or by contacting us. Unsubscribing from marketing does not stop necessary messages about a booking, payment or other service you requested.
Your email is used for the studio's own communications. We do not give our email list to other businesses for their own marketing.
Who receives information
Information is available to authorized studio personnel and service providers as needed to operate the studio and website:
- Wix provides hosting, site accounts, forms, contacts, bookings, records and communication tools. Subscriber contacts are stored in Wix Contacts; Wix's native subscription and consent records determine marketing eligibility.
- Helcim and the financial services involved in a transaction process card or bank payments and provide payment-related records.
- Email, hosting, security and support providers help deliver communications and operate these services.
We may also disclose information when required by law or as reasonably necessary to address fraud, legal claims or the safety and rights of the studio and others. Providers may process information outside your state or country under their own service arrangements. You can read Wix's privacy policy for its practices.
We do not sell personal information or share it with other businesses for cross-context behavioral advertising.
Cookies and browser privacy controls
Wix and site features use cookies or similar technologies for security, session management, sign-in, preferences, performance and visitor/traffic measurement. The cookies used may vary with the page, features you use and whether you are signed in. Payment and spam-protection providers may use their own cookies or similar technologies when their features load.
There is currently no cookie consent banner on this site. Wix does not wait for a cookie-banner choice before loading cookies and scripts, and embedded social elements are not configured to wait for consent. Consent to receive studio marketing emails is a separate, optional choice on our signup form.
You can manage, block or delete cookies through your browser. Restricting cookies or storage may affect sign-in, forms or checkout. Our studio does not have a separate mechanism that changes site behavior in response to Do Not Track or Global Privacy Control browser signals. We do not sell personal information or use it for cross-context behavioral advertising. Provider-operated features may handle browser privacy signals under the provider's own settings and policies. For more information about the platform's cookies, see Wix's cookie information.
How long we keep records
We do not currently use a routine deletion schedule. We generally keep inquiries, customer/booking records and email-list records unless you request deletion or deletion is legally required. We review deletion requests and may need to retain information for accounting, legal obligations, disputes, fraud prevention or records of unsubscribe choices. A request to stop marketing is separate from a request to delete records.
Adults and participant ages
Our website accounts, signup, booking and inquiry forms are intended to be submitted by adults age 18 or older, including adults arranging activities for younger participants. We do not ask children to submit information directly.
An adult party organizer may provide an age group or approximate participant ages so we can plan an appropriate activity. Those ages are stored with the organizer's inquiry and contact information. The private-party inquiry does not ask for children's names or contact details. Some workshop and private-lesson booking forms ask the person making the booking for participant names. Please do not include unnecessary information about children in a message. If you believe a child has submitted personal information directly, contact us so we can review it.
Your information and privacy requests
To request access to, correction of or deletion of information, or to ask about our privacy practices, email the studio. Tell us enough to locate the relevant record; do not send payment credentials or identity documents with your initial request. We may ask for reasonable verification before disclosing or changing records.
Depending on the law that applies, you may have additional privacy rights. We will review requests under applicable requirements and explain if information must be retained. You may also update available account details through your website account.
Security and other websites
We use access restrictions and the security features of our service providers to help protect information. No online system can guarantee absolute security. Links to external services, such as social media or maps, lead to sites with their own privacy practices.
Changes and contact
Changes to this policy will be posted on this page with an updated effective date. Material changes will be highlighted on this page and additional notice provided where required by applicable law.
Hunter Pottery Studio, LLC
18195 Euclid Street, Fountain Valley, CA 92708
info@hunterpotterystudio.com
714-987-1929